Terms of Use

1. Agreement to Terms

By using this website (www.strataondemand.com.au), submitting an enquiry, or booking a service, you confirm that you accept these Terms of Use and agree to comply with them.

If you do not agree, please do not use our website or services.

2. Who We Are

Strata On Demand is an independent, freelance strata support provider. We assist self-managed strata committees and owners’ corporations with professional services including:

• Meeting chairing and minute-taking
• Compliance assistance
• Documentation, insurance, and quote coordination.

3. Acceptable Use

By using our site, you agree to:

• Use our website and services for lawful purposes only
• Provide accurate and complete information when submitting enquiries or bookings
• Not misuse contact forms, email addresses, or digital tools

We reserve the right to restrict access or refuse service if misuse or inappropriate conduct occurs.

4. Intellectual Property

All content on this site — including text, images, graphics, logos, documents, and downloads — is the property of Strata On Demand unless otherwise stated.

You may not copy, reproduce, modify, or redistribute content without our express written permission.

5. Limitation of Liability

While we aim to deliver high-quality, compliant, and timely support, Strata On Demand is not liable for:

• Errors or omissions in information supplied by clients
• Delays caused by third parties or events beyond our control
• Indirect or consequential losses arising from website use or services

All services are delivered in good faith and aligned with relevant state legislation.

6. Privacy & Confidentiality

We take your privacy seriously. All personal and property information you provide is handled in line with our [Privacy Policy].

We do not sell your data. Any third-party tools we use (e.g. email, file storage, scheduling) are secure and bound by strict confidentiality.

7. Service Availability

While we strive to ensure uninterrupted access to our services, occasional downtime (e.g. maintenance or system upgrades) may occur.

We reserve the right to modify or pause service delivery at any time without prior notice.

8. Pricing & Quotes

All pricing is inclusive of GST and subject to change without notice.

Quotes are valid for 14 days unless otherwise noted. A booking is only confirmed once we’ve provided written confirmation.

9. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Any disputes will be resolved in accordance with Australian legal processes.

10. Updates to Terms

We may update these Terms periodically. All changes will be posted on this page with the revised date.

Continued use of our website or services implies acceptance of any updates.

Contact Us

If you have questions about these Terms of Use, please contact us:

info@strataondemand.com.au

www.strataondemand.com.au