Frequently Asked Questions (FAQs)

Frequently Asked Questions

What is Strata On Demand?
Strata On Demand is an independent, freelance strata support service. We assist self-managed strata schemes and owners’ corporations with professional meeting support, documentation, insurance coordination, work order management, and more — all delivered with clarity, care, and legislative compliance.

We proudly support:

  • Self-managed buildings needing expert guidance without a managing agent
  • Committee members requiring help with AGMs, budgets, quotes, or compliance
  • Owners preparing for meetings, disputes, or legal matters

Yes — most of our clients are 2 to 20-lot schemes. We specialise in helping smaller committees stay compliant and in control, without the cost or hassle of a full-service manager.

Absolutely. We provide:

  • Customised, compliant agendas
  • Timely and accurate minutes
  • Revisions if required
Yes. You can book individual services — like chairing an AGM or preparing a budget — or combine multiple into a custom bundle. No contracts, retainers, or long-term commitments required.

No — we work with clients in NSW via remote support. All Strata On Demand support is delivered remotely, exclusively for self-managed strata committees in New South Wales.

Yes — almost all our services are available remotely via email, phone or Google Meets, including:

  • AGM/EGM chairing
  • Agenda and minutes preparation
  • Budget and insurance support
  • Document drafting and reviews

Yes. We align all services with NSW legislation, including:

  • NSW – Strata Schemes Management Act 2015

We update our templates and processes to reflect legislative changes across jurisdictions.

Do you replace a strata manager?

No — we provide on-demand professional support for self-managed committees that want to stay in control but still need expert help. You keep full ownership of your scheme — we simply help you manage it smarter.

Absolutely. Strata On Demand is:

  • Fully insured
  • ABN-registered
  • Experienced with NSW strata legislation
  • Qualified in strata management and administration

We stay up to date with legal reforms and compliance best practices across NSW.

All client communication and documents are treated with strict confidentiality and aligned with Australian privacy standards. We never share or reuse materials without your consent.

Our pricing depends on the size of the property, the scope of work required, and the level of service you need. Because every building and situation is different, we provide tailored quotes rather than fixed pricing on our website.

Contact us for a free, no-obligation quote and we’ll provide a clear breakdown based on your specific requirements.

Yes — we offer tools and services to help with:

  • Maintenance schedules and reminders
  • Annual budgets and levy notices
  • Compliance checks, notices, and meeting timelines

Think of us as your on-call strata assistant.

Most services are completed within 2–3 business days, depending on the type of work and the information provided.

Need it faster? Ask us about urgent turnaround options.

We no longer offer fixed bundled packages. Instead, we provide flexible, tailored services based on your property’s specific needs and goals.

For ongoing support, we can discuss custom retainer arrangements or project-based pricing to ensure you only pay for the services you actually need.

We use Google Meets for virtual AGMs, EGMs, and committee meetings.

You’ll receive a secure link and clear instructions — and we professionally manage motions, participation, and documentation.

Still have questions?

Contact us today — we’re here to help simplify strata.Answers You Can Rely On – Clear, Helpful, No Jargon.