Strata Hub Submission

Professional, accurate preparation and submission of your annual Strata Hub return

Service Overview

Since 2022, strata schemes across NSW have been required to submit annual Strata Hub returns. These returns capture key details about the scheme, including committee members, building information, insurance, and contact records.

Failure to submit accurately and on time can result in penalties, compliance notices, or difficulties in resolving disputes. For self-managed schemes, the process can be confusing, with changing requirements, tight deadlines, and risks of errors that may trigger regulator follow-ups.

Our Strata Hub Submission service ensures your scheme’s return is prepared and lodged correctly, on time, and with all statutory requirements covered. Whether you’re a small two-lot scheme or a multi-building development, we take the stress out of the process by managing the compliance burden for you.

Available NSW-wide, this service is ideal for:

Self-managed schemes needing professional support with regulatory filings
Committees unsure of required information or how to interpret regulator requests
Schemes with limited time or resources to complete the annual return properly

What’s Included

Pre-Submission Preparation

Information Collection

We’ll request your scheme’s required details: insurance certificate, officeholder details, strata plan number, building info, and any recent changes.

Data Validation

Cross-check your documents to ensure names, dates, and insurance figures match official records, reducing rejection risk.

Compliance Review

Identify missing or outdated details (e.g. expired insurance, outdated officeholder contacts) before submission.

Submission to Strata Hub

Preparation of Online Return

All fields completed in the Strata Hub portal in line with regulator guidelines.

Error Checking

Review and double-check entries to avoid mistakes that could cause regulator queries or penalties.

Lodgement Confirmation

Provide you with proof of submission and a copy of the confirmation notice for your scheme’s records.

Post-Submission Support

Correction Handling (if required)

If the regulator identifies an issue, we’ll assist in rectifying and resubmitting.

Reminder Scheduling

Add your scheme to our system for annual reminder emails so deadlines are never missed.

Why Choose Our Strata Hub Service?

Accuracy Matters – Incorrect submissions can attract fines or create compliance issues. We ensure accuracy the first time.

Reduce Committee Burden – Save time and stress; let us handle the technical compliance work.

Proven Processes – We use checklists, cross-checks, and templates to ensure every submission is thorough.

Professional Records – Keep a clear, compliant trail for insurance renewals, tribunal hearings, or committee transitions.

Pricing

(Including GST)

Standard Strata Hub Submission (one scheme): $290
Complex Submissions (multi-building schemes, missing info, or data corrections): from $350
Additional Support (follow-up corrections or resubmissions): $120/hour

Important Note:
Our coordination fee does not include:

Any statutory government lodgement fees (charged by Fair Trading)
Any late penalty fees or fines for overdue submissions

Bundle with:

Compliance Health Check (so your scheme’s records align with legislation before submission)
Insurance Quote Coordination (to ensure you have a valid current certificate to lodge)
Strata Roll Audit (to confirm your owner/committee records are accurate before filing)

How It Works

1. Provide Scheme Details

Send us your strata plan number, officeholder details, insurance certificate, and any recent changes.

2. We Prepare the Submission

We check your documents, confirm accuracy, and complete the Strata Hub portal return.

3. Submission & Confirmation

We lodge the return, send you a confirmation notice, and keep a compliance record for your scheme.

4. Ongoing Support

Optional annual reminders and correction support available if the regulator queries the return.

Related Strata Services

Book This Service

Take the pressure off your next strata meeting.

Book a skilled, impartial chairperson to ensure your Strata Hub Submission is run professionally, fairly, and in full compliance with the law.