How to Become a Self-Managed Owners Corporation in VIC

More Victorian owners corporations are choosing to self-manage to reduce ongoing costs, regain control, and improve oversight of building decisions.

However, transitioning away from an owners corporation manager requires proper planning, clear processes, and an understanding of what the owners corporation will need to manage itself.

This guide outlines the essential steps for becoming a self-managed owners corporation in Victoria, including how Strata On Demand can help, Victorian meeting and financial requirements, insurance, maintenance, record-keeping, and the practical operating framework your owners corporation will need.

Why More Owners Corporations Are Choosing to Self-Manage (And Why It Works)

Self-managed owners corporations are not necessarily required to handle everything themselves.

For many smaller and straightforward Victorian owners corporations, self-management can provide a simpler, more flexible and cost-effective way to manage the property — particularly when professional support is available when needed.

Key Benefits of Being a Self-Managed Owners Corporation

Lower ongoing costs
Instead of paying an ongoing management fee for every aspect of administration, owners can manage routine matters themselves and pay for professional assistance only when required.

Greater control and faster decisions
Owners retain direct control over spending, contractors, maintenance and other owners corporation decisions without unnecessary third-party delays.

Clearer financial visibility
Owners can directly oversee budgets, owners corporation fees, expenditure, financial records and maintenance funding.

Flexibility to outsource only what you want
Self-managed does not mean doing everything yourself. Owners corporations can obtain professional assistance with meetings, financial administration, maintenance, insurance, documentation and specialist matters when required.

Professional support without full-management costs

Strata On Demand provides flexible, task-based support to help self-managed owners corporations handle the work they do not want to manage internally.

Self-management is about removing unnecessary layers — not creating more work.

How Strata On Demand Can Assist

We provide support across the areas commonly required by self-managed owners corporations, including:

  • Self-Managed Transition Support
  • Owners Corporation Records Setup / Audit
  • Compliance Health Checks
  • AGM / General Meeting Services
  • Drafting Notices & Letters
  • Budget Preparation
  • Fee Notice & Arrears Administration Support
  • Work Order Management
  • Quote Request Coordination
  • Insurance Quote Coordination
  • Insurance Claim Administration Support
  • By-Law Review & Drafting
  • Maintenance Administration
  • VCAT Preparation
  • General Owners Corporation Administration

Pay-as-you-go support means your owners corporation can obtain assistance when it is needed without automatically committing to a full-service management arrangement.

Ready to Become Self-Managed?

If your owners corporation is considering moving away from an owners corporation manager or wants to take greater control of its administration, Strata On Demand can assist with the transition and ongoing tasks.

What Does It Mean to Be a Self-Managed Owners Corporation?

A self-managed owners corporation does not appoint a professional owners corporation manager to manage and administer its affairs.

Instead, the owners corporation manages its responsibilities itself, with owners and the committee where applicable overseeing the property and making decisions.

Professional assistance can still be obtained for individual tasks when required.

This usually includes oversight of:

  • Annual general meetings and other owners corporation meetings
  • Budgets and financial control
  • Owners corporation fees and arrears
  • Insurance
  • Maintenance and repairs
  • Quotes and contractors
  • Record-keeping and document storage
  • Common property
  • Maintenance planning where applicable
  • Owners corporation correspondence
  • Registered rules
  • Financial reporting and administration
  • Dispute and VCAT matters

Victorian owners corporations are classified into five tiers based on factors including the number of occupiable lots and the nature of the subdivision. The requirements applying to the owners corporation can therefore vary depending on its tier.

Most self-managed owners corporations do not need to perform every task internally.

Strata On Demand can provide support with individual services, allowing owners to remain in control while obtaining professional assistance when required.

When Is Self-Management a Good Option?

Self-management can work particularly well when:

  • The owners corporation wants greater control and cost certainty
  • Owners are willing to share responsibilities
  • The property is relatively straightforward
  • Owners want greater visibility over finances
  • Routine administration can be handled internally
  • Specialist and technical tasks can be outsourced
  • Owners want flexibility rather than a traditional full-service arrangement

Smaller Victorian owners corporations can often find self-management particularly practical.

Victoria’s five-tier system ranges from Tier 1 owners corporations with more than 100 occupiable lots through to Tier 5 two-lot subdivisions or certain services-only owners corporations. Different legal and governance requirements apply to different tiers.

Self-management works best when owners understand their responsibilities and establish simple processes from the beginning.

Step-by-Step: How to Become a Self-Managed Owners Corporation

Step 1: Hold a Meeting to Consider Self-Management (Strata On Demand Can Help)

Owners should properly consider the proposed transition before making the change.

Discuss:

  • Why self-management is being considered
  • Current management costs
  • Which responsibilities owners will handle themselves
  • Which tasks will be outsourced
  • The proposed transition date
  • Existing maintenance issues
  • Insurance arrangements
  • Financial arrangements
  • Existing contracts
  • Any risks or concerns

The decision should be made through the appropriate owners corporation process and recorded in the minutes.

Strata On Demand can assist with meeting preparation, agenda drafting, meeting administration and minutes to properly document the decision.

Step 2: Review the Current Owners Corporation Management Agreement (Strata On Demand Can Help)

If the owners corporation is currently professionally managed, review the existing appointment or management agreement before attempting to end the arrangement.

Check:

  • Contract or appointment end date
  • Termination provisions
  • Notice periods
  • Renewal provisions
  • Exit conditions or fees
  • Outstanding work
  • Contractor arrangements
  • Insurance arrangements
  • Financial records
  • Handover requirements

The transition should be planned carefully so the owners corporation does not experience unnecessary delays or gaps in administration.

Strata On Demand can assist with reviewing the administrative requirements of the transition and organising the handover process.

Step 3: Retrieve All Records From the Outgoing Manager (Strata On Demand Can Help)

The owners corporation should obtain a complete set of its records.

This may include:

  • Owners corporation register
  • Plan of subdivision
  • Registered rules
  • Financial statements
  • Budgets
  • Owners corporation fee records
  • Arrears information
  • Bank account information
  • Insurance policies and certificates
  • AGM and general meeting records
  • Committee records and resolutions
  • Contractor information
  • Work order history
  • Maintenance records
  • Maintenance plans where applicable
  • Contracts and agreements
  • Warranties
  • Building reports
  • Correspondence
  • Dispute and VCAT records
  • Digital records and access credentials
  • Other relevant owners corporation documents

Victorian owners corporations are required to keep appropriate records, including financial, meeting and other records relating to the owners corporation.

Strata On Demand can assist with owners corporation records setup, record collation and identifying missing or incomplete documents.

Step 4: Set Up the Owners Corporation's Financial Processes (Strata On Demand Can Help)

A self-managed owners corporation needs appropriate financial arrangements and clear financial controls.

The owners corporation may need to manage:

  • Annual owners corporation fees
  • Special fees where applicable
  • Maintenance funding
  • Contractor payments
  • Insurance premiums
  • Administrative expenses
  • Arrears
  • Financial records
  • Annual financial statements
  • Annual budgets

Annual fees cover matters such as administration, maintenance, insurance and other ongoing costs and are generally based on each lot’s lot liability. The owners corporation must prepare an annual budget before determining its annual fees.

The owners corporation should establish clear procedures for:

  • Approving expenditure
  • Authorising payments
  • Recording transactions
  • Reconciling the bank account
  • Monitoring unpaid fees
  • Preparing budgets
  • Maintaining financial records
  • Keeping owners corporation funds separate from personal finances

Strata On Demand can assist with budget preparation, fee administration, arrears administration and establishing practical financial processes.

Step 5: Confirm Insurance Arrangements (Strata On Demand Can Help)

Insurance should be reviewed as part of the transition to self-management.

The owners corporation should ensure that:

  • Required insurance is current
  • Premiums are paid on time
  • Certificates and policy documents are stored correctly
  • Policy expiry dates are monitored
  • The level of cover remains appropriate
  • Claims are properly documented
  • Relevant insurance information is available to the owners corporation

Insurance requirements can vary depending on the type and circumstances of the owners corporation.

Strata On Demand can coordinate insurance quotations, renewals, documentation and claim administration where required.

Step 6: Put Simple Operating Processes in Place (Strata On Demand Can Help)

A self-managed owners corporation needs clear but simple processes for:

  • Meetings and minutes
  • Owner correspondence
  • Invoice approvals
  • Contractor engagement
  • Quote requests
  • Maintenance requests
  • Record storage
  • Financial administration
  • Insurance renewals
  • Arrears monitoring
  • Important compliance dates

These processes do not need to be complicated.

The objective is to make sure important decisions, documents, payments and deadlines are properly recorded and easy to find.

Strata On Demand can assist with meeting administration, minutes, correspondence, work orders, quotation coordination and document organisation whenever the owners corporation requires support.

Step 7: Organise Victorian Owners Corporation Compliance (Strata On Demand Can Help)

Self-management does not remove the owners corporation’s legal responsibilities.

Depending on the owners corporation’s circumstances and tier, responsibilities may include:

  • Holding the annual general meeting
  • Providing required meeting notices and documents
  • Preparing annual financial statements
  • Preparing the annual budget
  • Issuing owners corporation fee notices
  • Maintaining financial records
  • Maintaining the owners corporation register
  • Maintaining required insurance
  • Managing common property
  • Managing maintenance
  • Maintaining a maintenance plan where required
  • Maintaining a maintenance fund where required
  • Following the registered rules
  • Complying with the Owners Corporations Act 2006
  • Complying with the Owners Corporations Regulations 2018

Victorian owners corporations are subject to a five-tier system, with different requirements applying to different tiers.

Tier 1 and Tier 2 owners corporations must have a maintenance plan and maintenance fund. Tier 3, Tier 4 and Tier 5 owners corporations are not required to have a maintenance plan, although they may choose to establish one.

Strata On Demand can assist with compliance administration, document preparation, meeting requirements and coordinating specialist services where required.

Step 8: Decide What to Outsource (Strata On Demand Can Help)

Self-management does not mean owners need to do everything themselves.

Many owners corporations choose to manage routine matters internally while outsourcing more time-consuming or specialist tasks.

These may include:

  • AGM and general meeting preparation
  • Meeting agendas and notices
  • Meeting minutes
  • Budget preparation
  • Fee administration
  • Arrears administration
  • Quote coordination
  • Work order management
  • Maintenance coordination
  • Insurance administration
  • By-law drafting
  • Specialist compliance administration
  • VCAT preparation
  • Document preparation

Strata On Demand supports this flexible model by handling the tasks the owners corporation does not want to manage internally.

You remain in control of the owners corporation while obtaining professional support when required.

Step 9: Operate Confidently as a Self-Managed Owners Corporation (Strata On Demand Can Help)

Once the owners corporation has:

  • Retrieved all records
  • Established appropriate financial processes
  • Confirmed insurance
  • Established meeting procedures
  • Organised its documents
  • Reviewed maintenance requirements
  • Established fee and arrears processes
  • Assigned responsibilities
  • Set important reminders
  • Determined which tasks will be outsourced

…it can operate confidently as a self-managed owners corporation.

Strata On Demand remains available to provide support with individual tasks as they arise, without requiring the owners corporation to hand over complete control of its affairs.

Common Mistakes When Self-Managing (And How to Avoid Them)

Common issues include:

  • Poor record-keeping
  • Missing important meeting requirements
  • Failing to document decisions
  • Incorrect fee administration
  • Failing to monitor insurance renewals
  • Not planning maintenance
  • Poor financial controls
  • Losing access to important records during a management transition
  • Attempting to manage specialist matters without appropriate assistance
  • Assuming every Victorian owners corporation has identical requirements

Strata On Demand can help self-managed owners corporations establish practical systems and obtain professional support when required.

Important: Self-Management Does Not Mean Doing Everything Yourself

One of the biggest misconceptions about self-managed owners corporations is that owners must personally handle every administrative and technical task.

They don’t.

A self-managed owners corporation can decide which responsibilities it wants to manage internally and which tasks it wants to outsource.

For example:

Manage internally:

  • Routine correspondence
  • Reviewing invoices
  • Basic owner communication
  • Approving contractors
  • Simple maintenance requests

Outsource when required:

  • AGM administration
  • Meeting documentation
  • Financial administration
  • Fee administration
  • Contractor coordination
  • Insurance administration
  • Maintenance coordination
  • By-law work
  • VCAT preparation
  • Specialist compliance tasks

This hybrid approach allows owners to retain control without creating unnecessary administrative work.

Strata On Demand can help with the tasks you do not want to handle yourself.

What About Owners Corporation Managers in Victoria?

Victoria regulates owners corporation managers.

An owners corporation manager is a person or company appointed to carry out functions involved in managing and administering an owners corporation, including functions such as maintenance, collecting fees, insurance and financial records.

Consumer Affairs Victoria states that anyone carrying on business as an owners corporation manager for a fee or reward in Victoria must be registered with the Business Licensing Authority.

This is an important distinction for owners considering self-management.

The purpose of self-management is for the owners corporation to retain control of its own affairs while obtaining appropriate professional assistance for individual tasks where required.

Where a service constitutes regulated owners corporation management, the applicable Victorian registration requirements must be followed.

Strata On Demand can assist with task-based services and administration for self-managed owners corporations, subject to the applicable Victorian requirements.

Final Positioning

Self-management is not about taking on unnecessary work.

It is about control, transparency and flexibility — with professional support available when you need it.

Instead of paying for full-service management when you only need help with certain tasks, a self-managed owners corporation can manage routine responsibilities internally and obtain professional assistance for the work that requires additional time or expertise.

Strata On Demand makes self-managed owners corporation administration practical, flexible and easier to manage.

How Strata On Demand Can Assist

We provide support across the areas commonly required by self-managed owners corporations, including:

  • Self-Managed Transition Support
  • Owners Corporation Records Setup / Audit
  • Compliance Health Checks
  • AGM / General Meeting Services
  • Drafting Notices & Letters
  • Budget Preparation
  • Fee Notice & Arrears Administration Support
  • Work Order Management
  • Quote Request Coordination
  • Insurance Quote Coordination
  • Insurance Claim Administration Support
  • By-Law Review & Drafting
  • Maintenance Administration
  • VCAT Preparation
  • General Owners Corporation Administration

Pay-as-you-go support means you can obtain professional assistance when you need it without automatically committing to a full-service management arrangement.

Ready to Become a Self-Managed Owners Corporation?

If your owners corporation is planning to self-manage, moving away from an owners corporation manager, or simply wants help with particular owners corporation tasks, Strata On Demand can support you at any stage.

You remain in control. We provide support when you need it.