Work Order Management

End-to-end contractor coordination to keep your jobs moving and your records in order

Service Overview

Approving a quote is only the beginning — from that point forward, your scheme needs clear instructions, reliable scheduling, contractor communication, and proper documentation to ensure the job gets done correctly and on time.

Strata On Demand offers full Work Order Management to take this admin burden off your shoulders. We liaise directly with your chosen contractor, issue detailed work orders, confirm timelines, and follow through to completion — including status updates and completion evidence.

Whether it’s a quick repair or a multi-stage capital works project, we make sure everything is documented, monitored, and closed off properly so your committee stays in control and nothing falls through the cracks.

What’s Included

Initial Setup & Documentation

Drafting and issuing of a formal work order to the approved contractor
Work order includes:
- Full scope of works (as per approved quote or instructions)
- Site access details, contact information, and special requirements
- Preferred start date or deadline
- Insurance and licence request reminder (if not already vetted)

Contractor Liaison & Scheduling

Contact and follow-up with the contractor to:
- Confirm receipt of work order
- Schedule a start date
- Clarify any logistical questions (e.g. access, materials, weather impact)

Progress Monitoring

Ongoing coordination throughout the job:
- Proactive check-ins for job status
- Troubleshooting and clarification of issues
- Notification to the committee if delays or changes arise

Completion Confirmation

Request for completion photos, contractor job notes, or invoices
Summary of:
- Date completed
- Any variances from the original work order
- Final contractor correspondence

Delivery

Work order pack provided in PDF format
Completion summary sent to the committee for record-keeping and follow-up action (if required)

Why Choose Our Work Order Management Service?

Structured contractor communication means fewer errors and delays
Clear, written work orders help prevent disputes about what was approved
Reduced back-and-forth between committee and trades
Supports compliance by keeping records of works performed
Ideal for:
- Repairs
- Maintenance
- Capital upgrades
- Emergency response jobs (e.g. storm damage or urgent plumbing)
Perfect for self-managed strata schemes or busy committees that want control without chaos

Pricing

(Including GST)

Single Work Order: $90
Multiple Work Orders (3+ in one batch): $60 each
Recurring Monthly Work Order Support: Contact us for tailored packages

Bundle and Save: Combine with Quote Request Coordination or Contractor Vetting & Onboarding for end-to-end support.

How It Works

You confirm which quote or contractor you’d like to proceed with

We draft and send a clear, formal work order including access and instructions

Contractor is contacted to confirm scheduling and job readiness

We track progress and check in as needed to keep the job moving

You receive a final summary once the work is completed — with records for your files

Related Strata Services

Helpful Guides

Book This Service

Free yourself from the admin of chasing trades and managing logistics. Let us issue, track, and close out your work orders professionally — so your scheme runs smoothly and your time is protected.